TY - THES TI - Plan de Mercadeo para Desarrollar una Nueva Oferta de Valor para el Adulto Mayor PB - Universidad Icesi PY - 2014 UR - http://hdl.handle.net/10906/77082 AB - This document contains the design of a marketing plan for value proposition that enhances the quality of life for senior citizens in the city of Cali. The company SSI, which provides health care attention as it core business; has encountered an opportunity to widen their services portfolio thorough the design of a differentiated customer value proposition from the current ones; the existing offer in the city of Cali, are exclusively residence for the elderly; therefore in order to delivered this promise, a new formulation of the marketing segmentation, target and positioning strategy mix has to be done KW - Plan de mercadeo KW - Adulto mayor KW - Servicios de salud KW - Portafolio de servicios KW - Estrategias de mercadeo KW - Investigación de mercados KW - Marketing (Mercadeo) KW - Producción intelectual registrada - Universidad Icesi KW - Negocios y management KW - Business ER -