%0 Journal Article 
%T Programa de desarrollo de proveedores como actores en la cadena de suministro de mensajería confidencial en Santiago de Cali
%D 2011
%U http://hdl.handle.net/10906/67841
%X The objective of this investigation is to establish a methodology for confidential
messaging which contributes to the satisfaction of corporate customers for the
distribution of postal objects at a regional and national level through the
development of distributers for supply chain of supplies and thus achieve
operational efficiency and the reduction of distribution costs.
The purpose of the general manager or the operating director of the company is to
maintain customer satisfaction as there is the possibility to loose acquired
participation of services or products which in turn affect the financial statements
and the image of the company in the a market.
The development of regional and national distributors will permit a strategic
alignment according to operational requirements of the corporate clients of the
company as well as reducing distribution costs. These aspects are the main results
of this investigation.
The establishment of a highly reliable and operationally efficient network of
regional and national distributors guarantees the establishment of long term
negotiations with corporate clients and achieves the satisfaction and loyalty of the
foregoing as well as increased investor confidence of Confidential Messaging.
%K FACULTAD DE CIENCIAS ADMINISTRATIVAS Y ECONÓMICAS
%K PRODUCCIÓN INTELECTUAL REGISTRADA - UNIVERSIDAD ICESI
%K LOGÍSTICA COMERCIAL
%K CADENA DE SUMINISTROS
%K PROVEEDORES
%K SERVICIOS POSTALES
%K MENSAJERÍA
%K SATISFACCIÓN DEL CLIENTE
%K CADENA DE ABASTECIMIENTO
%K POSTAL SERVICE OPERATOR:
%K DELIVERY TIME
%~ GOEDOC, SUB GOETTINGEN