%0 Journal Article %T Plan estratégico para la empresa Concisan S.A.S. %D 2013 %U http://hdl.handle.net/10906/77014 %X CONCISAN S.A.S. provides services in construction and consulting in civil and health engineering projects, to public and private companies. This paper proposes a 5-year strategic plan for CONCISAN S.A.S. To do so, external and internal analysis were conducted, identifying key internal activities, including an assessment of the financial condition of the organization, and identifying current weaknesses, opportunities, strengths and threats. Building on these, strategies were formulated to exploit opportunities and turn potential threats into new opportunities. The strategic objectives focus on two axes, customer satisfaction and social and environmental responsibility, prioritizing the welfare of the employees of the organization. %K Planes estratégicos %K Planeación estratégica %K Empresas %K Servicio al cliente %K Prestación de servicios %K Tésis %K Administración %K Departamento de Gestión Organizacional %K Producción intelectual registrada - Universidad Icesi %K Strategic planning %K Construction and consulting %~ GOEDOC, SUB GOETTINGEN