TY  - THES 
TI  - Diagnóstico y propuestas de mejora para el departamento de compras de FORSA S.A.
PB  - Universidad Icesi
PY  - 2012
UR  - http://hdl.handle.net/10906/68392
AB  - FORSA S.A is a multinational company who produce and sales industrial
construction equipments, achieving constant yields through three manufacturing plants.
However, despite the success and growth achieved, the company headquarters located in
Cali, Colombia, is experiencing several problems in a key area of the organizational
management process, the Purchasing Department. This area has difficulties due to the lack
of an appropriate organizational structure and tasks distribution among its employees,
which solutions becomes a great opportunity to make some improvements for the company.
In this order, this project is focused at first, on doing a diagnosis of the Department
current situation in order to map the existing process. After this overview and through
SWOT analysis, the objectives and guidelines that the department needs to implement are
detected. Based on this analysis, Cause and Effect Diagram tools, Administrative Theories
(by Fayol and Jimenez) and academic knowledge and professional experience, has been
found that the Purchasing Department of FORSA SA needs to design processes that allow
alternative solutions for the following four critical points: Indirect purchasing control,Generate reports with affiliates, Task redistribution between employees and Manage
purchase orders through the information system.
Under this proposal, it have proposed some alternatives of implementation whereby
processes are evaluated, execution times, changes in responsibilities, operations, synergies,
etc., which will be the basis for formalizing to the Chief Executive Operation a design
proposal for FORSA S.A Purchase Department that will help the Company achieves its
strategic objectives.
KW  - FACULTAD DE CIENCIAS ADMINISTRATIVAS Y ECONÓMICAS
KW  - PRODUCCIÓN INTELECTUAL REGISTRADA - UNIVERSIDAD ICESI
KW  - ADMINISTRACIÓN DE LAS COMPRAS
KW  - PROCESOS Y PROCEDIMIENTOS
KW  - DOFA
KW  - PLANIFICACIÓN ESTRATÉGICA
KW  - DEPARTAMENTO DE COMPRAS
KW  - GESTIÓN DE COMPRAS
KW  - MAESTRÍA EN ADMINISTRACIÓN
KW  - STRUCTURE
KW  - DESIGN
KW  - DIRECT PURCHASES
KW  - NON-STOCK PURCHASES
KW  - TASK DISTRIBUTION
KW  - REPORTS STANDARDIZATION
KW  - ERP INFORMATION SYSTEM
ER  -