TY - JOUR TI - Una revisión de los modelos de mejoramiento de procesos con enfoque en el rediseño JO - ESTUDIOS GERENCIALES;Vol. 28 No. 125 - Octubre/Diciembre 2012 PB - Universidad Icesi PY - 2012 issn 01235923 AB - This article reviews the literature on different models for the improvement of processes developed as a key to aligning business operations with strategic priorities. The aim is to provide useful information about the anatomy of the literature in this area of knowledge, presenting a unified framework of articles explored chronologically, from the three main approaches to improving processes, focusing the analysis on 11 models with a focus on the redesign, examining the underlying characteristics and structured methodology, contributions and differences between the constructs used by their authors and an analysis of the positive aspects,as well as those that can be complemented to improve their applicability in business. KW - FACULTAD DE CIENCIAS ADMINISTRATIVAS Y ECONÓMICAS KW - PRODUCCIÓN INTELECTUAL REGISTRADA - UNIVERSIDAD ICESI KW - MEJORAMIENTO DE PROCESOS KW - REDISEÑO DE PROCESOS KW - ANÁLISIS KW - PROCESS KW - IMPROVEMENT PROCESS KW - REDESIGN PROCESS UR - http://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1524 ER -