TY - THES TI - Estandarización de los procesos del área de mantenimiento de los laboratorios de las Facultades de Ciencias naturales y Ciencias de la salud de la Universidad Icesi PB - Universidad Icesi PY - 2012 UR - http://hdl.handle.net/10906/68610 AB - The topic covered by this project is very important for university ICESI as this enables the occurrence of laboratory practices faculties of natural sciences and health sciences, focusing on their equipment as life support, which we willing for their continuous and proper functioning. When applied, this project counted with primary sources of information of the studied system. It was conducted from the observation of all support equipment and maintenance activities, including interviews with the ones responsible for the process. Information that supports the issue, which focuses on the lack of planning and programming in the area of maintenance of laboratory equipment, specifically in the activities of preventive maintenance, corrective maintenance, purchase and installation of equipment. Adequate provision for service in the development of laboratory practice should be analyzed in detail the process for tracking the status, requirements, possible failures, among others, which may be present in the existing devices in the building L of Icesi University. That’s why the work is based on standardization. KW - FACULTA DE INGENIERÍA KW - PRODUCCIÓN INTELECTUAL REGISTRADA - UNIVERSIDAD ICESI KW - PROCEDIMIENTO ADMINISTRATIVO KW - ESTANDARIZACIÓN KW - MANUAL DE PROCEDIMIENTOS KW - PROCESOS Y PROCEDIMIENTOS KW - UNIVERSIDAD ICESI ER -