TY - JOUR TI - Análisis sistémico de los riesgos de servicio y financiero en la cadena de abastecimiento JO - Sistema & Telemática;Vol. 11 No. 25 PB - Universidad Icesi PY - 2013 issn 16925238 AB - Based on a model developed trough system dynamics, which represents a supply chain, this paper aims to establish a systemic approach to service risk management and financial risk management, taking into account the decisions made from the operational area and its influence on the risk in different areas of the company. KW - FACULTA DE INGENIERÍA KW - PRODUCCIÓN INTELECTUAL REGISTRADA - UNIVERSIDAD ICESI KW - INGENIERIA INDUSTRIAL KW - CONTABLE Y FINANCIERA KW - ANÁLISIS KW - SISTÉMICO KW - CADENA DE ABASTECIMIENTO KW - SERVICIO AL CLIENTE KW - RIESGO FINANCIERO KW - DINÁMICA DE SISTEMAS KW - SUPPLY CHAIN KW - SERVICE RISK MANAGEMENT KW - FINANCIAL RISK MANAGEMEN KW - DECISIONS MAKING UR - http://www.icesi.edu.co/revistas/index.php/sistemas_telematica/article/view/1562 ER -