TY - THES TI - Plan estratégico: asadero típico la Cabaña PB - Universidad Icesi PY - 2013 UR - http://hdl.handle.net/10906/77002 AB - La Cabaña is a typical barbecue restaurant located on the kilometer 18 of the Cali - Buenaventura Highway. The kilometer 18 area of road to the sea (Cali - Buenaventura highway) is characterized by its nice (template) weather; between 15 and 20 degrees Celsius and its exuberant vegetation. This is the main reason why this area is constantly visited by the inhabitants of Cali, looking to escape from the city and it's characteristic hot weather; only to be reunited with nature in company of their families and friends while enjoying dishes of exquisite cuisine. At this moment the restaurant La Cabaña is in the middle of a situation about its future as a company. Due to this situation; the restaurant is looking to identify itself initially, plan and establish its goals. It is because the prior situation that a strategic planning is proposed. Developing strategic planning in conjunction with the company; give us the opportunity as candidates to receive the title on Master of business administration to apply and put in practice in real life, the concepts and theories studied on the classroom generating a lot benefits to the establishment. KW - Planes estratégicos KW - Planeación estratégica KW - Servicio al cliente KW - Restaurantes KW - Tésis KW - Administración KW - Departamento de Gestión Organizacional KW - Producción intelectual registrada - Universidad Icesi KW - Rural restaurant, KW - Strategic planning. ER -