TY - THES TI - Plan estratégico para la línea fitocosmética de Laboratorios QFA Ltda PB - Universidad Icesi PY - 2014 UR - http://hdl.handle.net/10906/77364 AB - The consulting work that is presented next, aims to create a strategic plan for the consolidation in the phytocosmetic sector and generate enough capital to ensure the continuity of Laboratorios Ltda QFA. In the first section of this paper, a diagnostic analysis of the current situation of the company was developed using 3 tools that allowed to have a clear picture of the current business structure and its strengths and weaknesses. With the help of canvas model, created by Osterwalder, the business model is described and its value proposition as the centerpiece of the model is well established in its value chain. The PESTAL and Porter's 5 Forces analysis was then used to detect internal and external strengths and weaknesses. KW - Tésis KW - Planes estratégicos KW - Planeación estratégica KW - Cosméticos KW - Cinco fuerzas de Porter KW - Matriz DOFA KW - Laboratorios QFA Ltda. KW - Cali (Valle del Cauca, Colombia) KW - Administración KW - Departamento de Gestión Organizacional KW - Producción intelectual registrada - Universidad Icesi KW - Strategic plan KW - Phytocosmetic KW - Canvas model ER -