TY  - THES 
TI  - The role of Trust in e-government effectiveness, operational effectiveness and user satisfaction : the case of Colombia
PB  - Universidad Icesi
PY  - 2020
UR  - http://repository.icesi.edu.co/biblioteca_digital/handle/10906/85446
AB  - E-government systems are becoming an essential strategy for socio-economic development as countries’ governments begin to integrate their operations with local organizations or Government to Business G2B.
KW  - Gobierno electrónico
KW  - Confianza
KW  - Gobierno en Línea
KW  - Sistemas de gobierno
KW  - Satisfacción del cliente
KW  - Calidad del servicio
KW  - Tésis
KW  - Innovaciones tecnológicas
KW  - Administración
KW  - Departamento de Gestión Organizacional
ER  -