TY  - THES 
TI  - The impact of cross-functional teams on lean practices : a look from emotional intelligence and its influence on innovation processes.
PB  - Universidad Icesi
PY  - 2020
UR  - http://repository.icesi.edu.co/biblioteca_digital/handle/10906/87569
AB  - Purpose: This research aims to investigate the impact that cross-functional teams have on lean practices and how they influence innovation processes within companies. The study seeks to examine these relationships taking “emotional intelligence” as the analysis’s central axis.
Study Design: A self-administered questionnaire was designed and used to collect responses from 190 employees of different large companies with operations in Colombia and several countries worldwide.
Main findings: Cross-functional teams are the main factors for companies to achieve long-term profitability. Their use and adaptation in the companies of the region would mean an increase in their effectiveness of processes, innovation, and promotion of collaborative environment between work areas.
KW  - Proceso de innovación
KW  - Inteligencia emocional
KW  - Trabajo en equipo
KW  - Capital Humano
KW  - Entorno empresarial
KW  - Desarrollo de software
KW  - Empresas colombianas
KW  - Competitividad empresarial
KW  - Competitividad económica
KW  - Economía colombiana
KW  - Economía - Colombia
KW  - Trabajos de grado
KW  - Cali (Valle del Cauca, Colombia)
KW  - Actividad económica
KW  - Prestación de servicios
KW  - Economía
KW  - Departamento de Economía
ER  -