Programa de desarrollo de proveedores como actores en la cadena de suministro de mensajería confidencial en Santiago de Cali

Abstract

The objective of this investigation is to establish a methodology for confidential messaging which contributes to the satisfaction of corporate customers for the distribution of postal objects at a regional and national level through the development of distributers for supply chain of supplies and thus achieve operational efficiency and the reduction of distribution costs. The purpose of the general manager or the operating director of the company is to maintain customer satisfaction as there is the possibility to loose acquired participation of services or products which in turn affect the financial statements and the image of the company in the a market. The development of regional and national distributors will permit a strategic alignment according to operational requirements of the corporate clients of the company as well as reducing distribution costs. These aspects are the main results of this investigation. The establishment of a highly reliable and operationally efficient network of regional and national distributors guarantees the establishment of long term negotiations with corporate clients and achieves the satisfaction and loyalty of the foregoing as well as increased investor confidence of Confidential Messaging.