Error analysis on air traffic controllers' aviation english performance.

Abstract

This study aimed to analyze the effects of a corrective strategy on a group of Air traffic controllers' awareness of the errors affecting oral communication. The research is based on a descriptive-qualitative study, in which data collection included surveys, interviews, and the performance of simulated air traffic controllers’ duties using the exact parameters of accurate operation and English aeronautical rules. The information gathered from the analysis was incorporated into ATCs’ needs analysis and used to design an intervention strategy to improve ATCs’ English oral interactions during their duties. The training program was designed to develop self and peer correction strategies in ATCs looking to improve participants' levels and share these strategies with their partners. After the intervention, participants' perceptions showed that they feel more confident about using EFL in their duties and correct their pronunciation by implementing IPA and phonology techniques.