Toma de decisiones y aprendizaje organizacional: el aprendizaje organizativo caso aplicado a la empresa Café Granja La Esperanza

Abstract

After the Second World War due to technological changes which are under all economic entities in the world, Organizational learning has become a esecencial factor in the survival of organizations, the creation of competitive advantage and add value to their processes. And is it that we attach importance to this report, where we will know the features that different authors such as Nonaka and Takeuchi (1995) True knowledge engineers, Andrew Mayo and Lank Elizabet, writers of the book “Learning Organizations”, and other authors have attributed to this process. Additionally we will know some dimensions to consider in order achieving organizational learning, such as having experience, communication, teamwork and the importance of encouraging people to take risks to take challenges and learn from them. Finally, this process enables product innovation, improving processes, working environment, and above all improve the efficiency and effectiveness are important factors to survive and not succumb to the various internal and external situations that can go through an economic entity in the course of their life.