Gestión diferencial de recursos humanos: una revisión e integración de la literatura

Since the end of the twentieth century, the concept of workforce differentiation emerges as a key theoretical development for strategic human resource management. This differentiation is grounded on the differential value that some employees provide to the organization. Based on a literature review on humanresource differential management,weexamine the criteria utilized to strategically distinguish and manage different groups of employees. As a result, two dominant perspectives regarding what constitutes the basis for workforce differentiation are identified, assuming that an employee could be of strategic value based upon his/her individual characteristics (human capital) or the job occupied by him/her. Thus, this article integrates both perspectives that remained largely dissociated in the literature, and raises new inquiries for future research.