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    Ítem
    Diagnóstico del sistema profesional de carrera y certificación de competencias gerenciales de los servidores públicos en México
    (Universidad Icesi, 2013-10-01) Lámbarry Vichis, Fernando; Chávez Espejel, José Antonio; Chávez, Adela; Trujilo Flores, Mara; Rivas Tovar, Luis Arturo
    This research performs an analysis of the concept of public servant, describes and differentiates the civil services and career services professionals, and makes a documental diagnosis of the state of professional career system in Mexico. The operation of the professional service career in the Legal Department of the President of Mexico is also diagnosed, using a documental analysis and focus interviews with those responsible for its administration and with aspiring candidates. From the above, a lack of consistency of evaluation instruments was found, thus a new competency model for public servants in Mexico is proposed with the aim of assessing and ensuring consistency with the guiding principles.
  • No hay miniatura disponible
    Ítem
    Stress from an administrative perspective in public transport drivers in Mexico City: Minibus and metrobus
    (Universidad Icesi, 2016-04-01) Trujillo, Mara Marcela; Lámbarry Vichis, Fernando; Cumbres, Cintia Guadalupe
    Stress is one of the occupational diseases that affect workers worldwide, affecting their own productivity and performance (as well as that of the organizations where they work), and even their physical and mental health. According to the International Labour Organization, Mexican workers suffer from stress the most all over the world, since theirs is one of the most stressful professions. With this in mind, the aim of this research is to study the work stress in bus rapid transit drivers and minibus in Mexico City. The method used is based on an exploratory statistical factorial analysis. It is concluded that the factors which a higher influence in the onset of stress are organizational, environmental (physical/individual), inherent to the position, extra organizational and individual. Although divergent among drivers, minibus drivers are the workers who suffer the most from stress.