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    Tendencias en el uso de las tecnologías de información y comunicación para la negociación internacional
    (Universidad Icesi, Facultad de Ciencias Administrativas y Económicas, 2015-07-01) Baena, José Jaime; Cano, Jose Alejandro
    This article identifies key information and communication technologies (ICT) used in the international negotiation process, classifying them by phases and functionality. A literature review was conducted in recognized and high impact databases, building with this information a proposal of phases for the international negotiation process, and characterizing ICT by elements such as functionality, business tools, complexity and scope of use, among others. We conclude that there is a wide range of ICT to support the stages of international negotiations, offering various solutions to the specific needs of each company regarding to the management of information and communication.