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Ítem Confianza y desempeño(Universidad Icesi, 2015-01-01) López Ayala, Sebastián; Buenaventura Vera, Guillermo; Asesor TesisThis document presents the results of developing a model that allows to measure the effect of Trust between team members and Trust between the team and the leader on three variables: Team-Member Exchange, Organizational Learning Capability and Team Job Performance. An analytical framework is developed to show how Trust is defined as a basic element for good Job Performance of companies, especially at managing the human resource efficiently