Propuesta de una guía para implementar el proceso de compras de bienes y servicios a través de SAP en el Ingenio Pichichí S.A.

Abstract

Ingenio Pichichí S.A. decided to implement SAP6 platform as their ERP7 18 months ago, after proving a successful implementation in several other sugar mills in Valle del Cauca of said platform, with the interest of achieving efficiency, effectiveness, profitability and service benefits. One of the critical processes within the organization is logistics management, with SAP’s implementation it is expected for this process to integrate with other company processes and that the competitive advantages that it provides, may be beneficial to the company in terms of user service efficiency increase. Despite SAP’s MM8 module implementation, both the structure as well as the logistics department continued to execute manual and slow processes like it was done with the prior system. Through a benchmarking9 process weaknesses from the prior model were identified and through the guide provided by this dissertation, a restructuring of the logistics department is proposed, taking advantage of SAP’s MM module, with the objective of leveling it with its regional competitors and to bring it at the forefront in said department’s management thanks to information systems. It also seeks to increase the timeliness of communication with suppliers and supply effectiveness. The guide consists of 5 points, which will allow adequate use of SAP. The points are: redefinition of the logistics department with a definition of highly specialized positions; establishment of controls or strategies for approving requisitions allowing visibility and reliability for decision making regarding purchases, creation of purchasing, creation of purchasing groups10 in SAP to achieve efficiency in service provided to internal customers; goods, services and supplier data base updating to rationalize the amount, streamline decision making and reduce inventories; and finally, the establishment in SAP platform of a planning materials system that will speed up the procurement process of high turnover goods.